What can Supplier Gateway Assist be used for?
The Chatbot can help with:
- Registering or updating a supplier in Supplier Gateway
- Understanding required information and documents
- Learning how to check registration status and resolve common registration issues
- Finding relevant forms, guides, and support resources
Can I enter confidential information?
Do not enter the following confidential information into the Chatbot: Social Security numbers, tax IDs, or bank account details.
What information is accessible to the Chatbot?
See Supplier Gateway Support Materials for the information available.
What information is not available to the Chatbot?
- It cannot access information from supplier specific profiles within Supplier Gateway.
- It does not have access to all of Yale’s policies and procedures.
- It cannot search the internet or access external sites. It answers using only the Supplier Gateway Support Materials published on this website.
How do I provide feedback on the Chatbot’s responses?
Please email gatewayassist@yale.edu your feedback, including the specific prompt you provided and the Chatbot’s response.
Which AI model is used for the Chatbot?
The Chatbot runs on Claude Sonnet 5, a Large Language Model (LLM) from Anthropic.